99bet Terms & Conditions

1 General Provisions & Definitions

In these Terms, "we", "our", or "99bet" refers to the operating entity of this platform. "You" or "user" refers to any person who has registered or is using this platform. "Platform" refers to the 99bet website, mobile version, and all associated services.

99bet reserves the right to amend these Terms at any time. Continued use of the platform after updated Terms are published will be considered acceptance of those changes. We therefore recommend reviewing this page regularly.

These Terms are written in English and apply to Bangladeshi users. In the event of any dispute or ambiguity, this English version shall be considered final.

2 Eligibility & Age Requirement

To participate on 99bet, the following conditions must be met:

• You must be at least 21 years of age ("for individuals aged 21 and above only").
• You must be legally able to participate in betting or online gaming.
• You must confirm that you are betting in your own name and using your own funds.
• You must not be accessing the platform from a restricted region.

99bet may request identity documents or other proof at any time for age verification purposes. If an account belonging to a minor is found, it will be closed immediately and all associated deposited funds may be forfeited.

3 Account Registration

You must provide accurate information to create a valid account. Please keep the following in mind during the registration process:

• Each individual may create only one account. If multiple accounts belonging to the same person are found, all accounts will be closed.
• All information provided at the time of registration must be true, accurate, and complete.
• If any of your information changes, you must notify 99bet immediately.
• Providing false information carries the risk of account closure and forfeiture of funds.

4 Account Security

It is your responsibility to keep your account password and login details completely confidential. The following steps should be taken to protect your account:

• Use a strong password and change it regularly.
• Do not share your login details with anyone else.
• Avoid logging in from public computers or unfamiliar networks.
• If you suspect unauthorized access to your account, notify the support team immediately.

You are responsible for all activity conducted from your account. While 99bet is committed to protecting your data using SSL encryption and ensuring fair play, 99bet will not be held liable for any losses resulting from the user's own negligence.

8 Prohibited Activities

Any of the following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:

• Using the platform for money laundering or illegal financing.
• Placing bets using bots, automated software, or artificial intelligence.
• Exploiting system vulnerabilities or technical errors to gain an unfair advantage.
• Attempting to access or hack another user's account.
• Operating multiple accounts for the purpose of claiming the same bonus repeatedly.
• Providing a false identity or forged documents.
• Any technical attack intended to disrupt the operation of the platform.
• Harassment of other users or inappropriate conduct.

9 Account Suspension & Closure

99bet reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraud, deception, or illegal activity.
• Failure to cooperate with identity verification.
• Account inactive for an extended period.

Upon account closure, any valid remaining balance will be returned, however funds may be temporarily held during an ongoing investigation. You may also request account closure at any time through support.

10 Responsible Gaming

99bet believes that gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly:

• Play within your means; do not try to recover money you have lost.
• Set a fixed budget for each day or each week.
• Avoid betting while drinking alcohol or under mental stress.
• If you notice signs of gaming addiction, contact our support team for assistance.

99bet offers a self-exclusion feature, through which you can block access to the platform for a set period or permanently. For more information, visit our Responsible Gaming page.

11 Privacy & Data Protection

The security of your personal information is a top priority for 99bet. We keep all data secure using SSL encryption technology. To learn about our detailed policies on data collection and use, please read the Privacy Policy page.

• Your personal information is not sold or shared with third parties.
• Data may be used for service improvement and necessary legal obligations.
• Requests to access, correct, or delete your data can be made through support.

12 Changes to Services & Limitation of Liability

99bet reserves the right to modify, suspend, or discontinue any part of its services at any time. 99bet will not be held liable in the following circumstances:

• Temporary service interruption due to technical errors or server outages.
• A bet or transaction failing due to internet connectivity issues.
• The user's own negligence or unauthorized use of an account.
• Any issue related to a third-party game provider.

If any part of these Terms is deemed legally unenforceable, the remaining parts will continue to be fully effective. For any questions or complaints regarding these Terms, contact us at [email protected] or get help from our 24/7 support team via live chat.