Responsible Gaming at 99bet — Your Control, Your Protection
99bet believes betting should be a source of enjoyment, not anxiety. Our safety tools and guidelines are here to help you always play in a healthy and controlled way.
Why Is Responsible Gaming Important?
Betting is a form of entertainment, but when it becomes a habit and starts to affect your life negatively, it is important to seek help. 99bet always places the safety of its users as the highest priority. We want every player to enjoy themselves freely, consciously, and within a set budget.
Betting on our platform is only for those who see it as entertainment. We ask everyone not to use it as a way to overcome financial difficulties or as a means to relieve daily stress.
To put 99bet's responsible gaming policy into practice, we provide several effective tools — deposit limit setting, self-exclusion, time-out, and direct support. Do not hesitate to use these tools to keep your gaming experience enjoyable.
For ages 21 and above only
Creating an account or participating in any betting activity on 99bet is strictly prohibited for anyone under 21. Age verification is an integral part of our account registration process.
Our Protection Tools
99bet gives you the ability to control your own gaming experience. Each of the tools below can be easily accessed from your account settings.
Deposit Limit Setting
Set a maximum limit on your daily, weekly, or monthly deposits. Once set, the limit takes effect immediately. Increasing the limit is subject to a 24-hour delay — this protects you from spending more money in an emotional impulse.
Self-Exclusion
If you feel betting is getting out of your control, choose self-exclusion. You can block access to your account for a set period (30 days, 6 months, or permanently). During this time, 99bet will not send you any promotional messages.
Time-Out Feature
Want a short break? Use the time-out option to pause your account for 1 day to 4 weeks. Logging in will not be possible during this period. This break is very effective for clearing your head and reassessing your situation.
Betting History Review
View your complete betting activity history at any time. Review how much time and money you are spending. Awareness is the first step toward responsible betting.
Reality Reminders
If you play continuously for a long time, 99bet will send you automatic notifications. These reminders will help you keep track of time and take a break when needed.
Support Team Assistance
If you ever feel that gaming is becoming a problem, contact us via 24/7 live chat or email ([email protected]). Our dedicated team will assist you directly in Bengali.
Check Yourself
Answer the following questions honestly. If your answer is "yes" to more than one, it is time to seek help or take a break.
Are you often spending more money on betting than your budget allows?
Are you placing more bets to try to recover money you have lost?
Do you feel restless or uncomfortable when you are away from betting?
Are you hiding how much you bet from family or friends?
Is betting causing harm to your work, studies, or daily activities?
Are you thinking of betting as a solution to financial pressure?
Do not delay seeking help
If your answer is "yes" to even one of the questions above, do not ignore it. 99bet's support team is here for you — talk to us, or use our self-exclusion or time-out feature.
Contact: [email protected] — or speak directly via 24/7 live chat.
Remember
Betting is entertainment — it is never a reliable source of income. There is no guarantee of winning on any bet. Only use money that you can afford to lose without it affecting your life.
Best Practices for Responsible Betting
Set a budget in advance
Set a fixed budget before each session. Never go beyond that limit. 99bet's deposit limit tool directly helps with this.
Keep your betting time limited
Decide in advance how much time you will spend on betting each day. Take regular breaks. Remember, spending time with family and friends is equally important.
Do not bet under stress
Avoid betting when you are angry, frustrated, or unsettled. Making decisions when you are in a calm state of mind is always the wisest choice.
Stop after a loss
Stop betting after losing a set amount — this is known as a "loss limit". Placing more bets to recover lost money almost always leads to greater losses.
Do not play under the influence of alcohol or substances
Judgment becomes impaired under the influence of substances. Make betting decisions with a clear head — this will save you both money and time.
Do not make betting your only source of entertainment
There are many other sources of enjoyment in life. Make sure betting does not become your only means of fun.
How to Get Support?
Activating 99bet's responsible gaming tools is very straightforward. After logging in to your account, go to the "Account Settings" section and you will find the options for deposit limits, time-out, and self-exclusion.
If you have difficulty activating the tools yourself or need more detailed help, 99bet's support team is always ready:
- Live Chat: 24/7 direct connection, speak in Bengali
- Email: [email protected] — write to us any time
- Language: Bengali and English — support is available in both languages
Our support team does not only provide technical assistance — they are also ready to discuss any concerns you may have about betting.
Steps to Activate Self-Exclusion
Log in to 99bet and go to "Account Settings".
Find the "Responsible Gaming" tab and click on it.
Select the "Self-Exclusion" option and choose the duration.
Confirm — it will take effect immediately. If you have any issues, contact us via live chat.
Protection of Minors
Betting on 99bet is strictly prohibited for anyone under 21. We are committed to enforcing this rule firmly. Age is verified at the time of registration, and we reserve the right to investigate and suspend any account suspected of being used by a minor.
If there are children or teenagers in your household, use parental control software on your device. Always keep your login credentials secure — do not share them with anyone.
If you suspect that a minor is using an account, please notify us immediately at [email protected] or via live chat.
Prohibited for those under 21
Account creation, deposits, and betting — all are restricted to those aged 21 and above. We do not compromise on the protection of minors.
Frequently Asked Questions
Play safely, enjoy yourself
Start betting at 99bet with awareness and responsibility. Visit our FAQ for more information or log in directly.